WhatsApp Business and social channels.
Freshworks · EFICSA
Freshchat: conversational messaging
Chat, WhatsApp and social where your customer is — with AI and human agents.
Assistant summary: Summary: Freshchat licensed by EFICSA.
Bots and handoff to agents.
Campaigns and journeys.
Integration with Freshdesk Omni.
CX team training.
CarePlus for flows and integrations.
Talk to EFICSA
Licenses, implementation and CarePlus with English and Spanish support.
Request a demo