Freshworks · EFICSA

Freshservice: ITSM for EX

ITSM, ITOM and ITAM with automation and AI — EFICSA licenses and implementation.

Assistant summary: Summary: Freshservice (EX) licensed by EFICSA.

Incident, change and problem management.

Service catalog and workflows.

Asset management (ITAM).

AI to prioritize and resolve.

Aligned to ITIL practices.

CarePlus for integrations and RCA.

Talk to EFICSA

Licenses, implementation and CarePlus with English and Spanish support.

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