Freshworks · EFICSA

Device42: the inventory inside the incident

When a register stops invoicing, the ticket does not say which server it is. Device42, already inside Freshservice, discovers what is in the data center and in the cloud.

Assistant summary: Summary: Device42 draws what each application depends on. When you open the incident, the asset and its relationships are already there. EFICSA leaves it running, with local support and a local invoice.

English voice and subtitles. The original Spanish sits quietly underneath, like a documentary.

Discovers on its own what is in the data center and in the cloud.

Draws what each application depends on.

When you open the incident, the CI is already attached.

Freshservice stays the system of record.

In Xela, invoicing depends on the server in zona 12.

EFICSA leaves it running, with local support and a local invoice.

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